PackRunner’s Portal is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and date of birth.
- Payment Information: Credit card details or other financial information for processing transactions (Note: Payment information is processed securely through our payment processor and is not stored on our servers).
- Usage Data: Information about how you use our website, including your IP address, browser type, and access times.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders and customer service inquiries.
- To send promotional materials and special offers (you may opt-out at any time).
- To improve our website and services based on user feedback.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
- As required by law or in response to legal requests.
4. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
Under Canadian law, you have the following rights regarding your personal information:
- The right to access your personal information.
- The right to request corrections to your personal information.
- The right to withdraw your consent to the collection and use of your personal information, subject to legal obligations.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.
By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.
